SHOLUX
Smartwatch
Smartwatch
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Effortlessly stay connected with the latest technology with our Smartwatch. Keep track of your health and fitness goals, receive notifications, and streamline your daily tasks all in one device. With its sleek design and advanced features, our Smartwatch is a must-have for any tech-savvy individual.
Waterproof grade IP68
Screen size 1.45"
Screen type TFT
Screen cover 2.5D glass cover
Middle frame zinc alloy, matte, electroplating
Bottom shell PC+PBT black material
Button aluminum alloy (surface oxidation, fine sandblasting)
Strap Solid silicone (black, fine frosted grain, hardness 70)
Buckle Solid silicone (black, fine frosted grain, hardness 70)
Charging contacts Palladium-plated copper
Tongue buckle stainless steel galvanized black
MCU 8763EWE
BT BT3.0
G SENSOR STK8321
PPG heart rate sensor VP60AD
Trumpet 1609
Microphone 4015
Touch chip Haili Chuang 816D
Screen full screen touch
Screen resolution 360*360
Flash 128Mb Nor Flash
Bluetooth BT3.0+BLE5.2
Working voltage 3.8V
Maximum power/
Battery capacity 300mAh
Battery life about 8 days
BT battery life 5~6 days (BT calling)
Battery Type Lithium Polymer
Charging method Magnetic contact charging
Charging time 2.5h to 3h
iOSIOS 12.0+
Android Android6.0+
Shipping
Shipping
Delivery Time
All orders are processed and dispatched within 1-3 working days. Depending on the proximity of your shipping address provided, orders are shipped from either our UK, USA or ASIA warehouse. This way we ensure the fastest delivery to get you our Sholux!
We need 1-2 working days to process and dispatch orders from our warehouse. Please allow 3-5 business days to dispatch your order during peak periods such as Holidays, Black Friday & Cyber Monday.
| Country | Delivery Time (Business Days) |
| United States | 6 - 10 |
| UK, Canada & Australia | 6 - 10 |
| Rest of the World | 6 - 10 |
We promise delivery within 30 days of you placing the order. If the product has not arrive to your designated shipping location by 30 days, please send us an email at (info@sholux.store) so we can help you track your order.
For lost orders, defective or damaged products, please refer to our Returns & Refunds policy.
Note: Due to the impending Covid-19 situation, some areas may experience shipping delays (3-5 business days) with their order. Please be patient with us and we will try our best to make sure our product gets into your hands as soon as possible!
Order Tracking Number
Order Tracking Number will be sent to you after your order has been officially dispatched. If you have not receive any information within 3-5 business days, please email us (info@sholux.store) and we will help you with your order.
Return policy
Return policy
Returns & Refunds (Late/No Delivery Made)
Our refund / return policy lasts 30 days. If 30 days have gone by since your order was received, unfortunately, we can’t offer you a refund or exchange.
Refunds / Returns (Defects)
To be eligible for a refund, return, or exchange, you must first email us at info@sholux.store with pictures of the damaged items. Upon the receipt of the damaged item, we will ship out a replacement, if available. If a replacement is not available, we will refund the full purchase price of your item after receiving the original package.
Cancellations
All orders that have been processed and shipped out are not eligible for a refund. If you want to cancel your order, do so within the first 24 hours of you placing the order. After 24 hours have passed since your order, we will not be able to cancel your order.
Items not received
We promise delivery within 30 days of you placing the order. If 30 days have elapsed since you've placed your order, please send us an email at info@sholux.store so we can help you track your order. We will do our best to locate the order for you and keep our 30 day promise.
If you have not received the item within 30 days, you have the right to request a new package be shipped out to you instantly. You also have the right to ask for a full refund. However, please note that before we issue a refund, we might require you to contact the local post office and communicate with them.
In many cases, the post office marks the order as delivered (because they delivered it to a location you might not be aware of). There are also instances of the post office incorrectly marking an order as delivered.
Lost or Stolen Packages
Sholux is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Sholux will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Exchanges (if applicable)
We typically only replace items if they are defective or damaged. If you need to exchange an item, email us at info@sholux.store.
Shipping
To return your product, you should contact info@sholux.store for the details regarding this process.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
